Our Commitment to Privacy

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website, submit an award entry, register as a judge, subscribe to our communications, or otherwise interact with our services. By using our website and related services, you agree to the collection and use of your information in accordance with this Privacy Policy. We are committed to maintaining the highest standards of integrity in the way we manage personal information. Our practices are designed to help you understand what information we collect, why we collect it, how we use it, and the choices available to you. We continually review this Privacy Policy to reflect changes in applicable laws, technology, our business operations, and the services we provide. Any updates will be published on this page, and we encourage you to review this policy periodically to stay informed about how we protect your information.

I. Information We Collect

When you use one of our websites or our official nomination platform, provided by Zealous.co, you may choose to provide us with personal information. We also collect certain technical information automatically as you browse our websites to help us improve our services, website performance, and user experience. The information we collect depends on how you interact with us and may include:

- Your name

- Business or organization name

- Postal address

- Email address

- Telephone number

- Social Media Handles

- Information you provide when subscribing to newsletters, completing surveys, or contacting us

- Payment information when you purchase products or services from us

- Information, documents, photographs, videos, logos, supporting materials, and other content submitted as part of an award nomination, entry, judging, or inquiry.

If you make a payment, your payment details are processed securely through our authorized payment providers. We do not store your full credit or debit card details on our servers.

We may also automatically collect technical information, including your IP address, browser type, device information, pages visited, and other website usage data through cookies and similar technologies. This information is generally collected in an aggregated form and is used to analyze website traffic, improve our services, enhance website performance, and provide a better user experience.

II. Email Communications

If you contact us by email, we may retain your email address, the content of your message, and our responses to help us respond to your inquiries, provide customer support, and maintain our records. We apply appropriate security measures to protect these communications, consistent with the safeguards we use for information received through other methods, such as mail or telephone.

III. Website Usage Information

Like many websites, our website may use cookies, web server logs, and similar technologies to understand how visitors use our pages. This may include information such as the date and time of your visit, the pages you view, how long you spend on the site, your IP address, browser or device information, and the website that referred you to us. We use this information to monitor website performance, improve user experience, understand visitor behavior, and keep our website secure. Where possible, this information is reviewed in aggregated form and is not used to identify you personally.

IV. Accessing, Updating, or Deleting Your Information

If you create an account through our website or through our official awards management platform, Zealous.co, you can log in to your account at any time to view, update, or correct your personal information. Depending on how you interact with us, your personal information may be stored on our website, Zealous.co, IthacaGallery.com, or a combination of these platforms. Information relating to nominations, entries, judging, and account management may be processed and stored through Zealous.co to administer the awards. If you purchase a trophy, the information necessary to process and fulfill your order may also be processed by IthacaGallery.com. If you wish to delete your account or request the deletion of your personal information, you may do so through your account settings, where available, or by contacting us at awards@basawards.com. We will work with our authorized service providers, where applicable, to process your request. If you have subscribed to our newsletters, marketing emails, or other communications, you may unsubscribe at any time by clicking the Unsubscribe link included in our emails. You may also request removal from our mailing lists by emailing awards@basawards.com. Please note that we may retain certain information where required to comply with legal obligations, resolve disputes, enforce our agreements, maintain records relating to award entries, judging activities, judge participation, and award administration.

V. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

- Access the personal information we hold about you.

- Request that we correct inaccurate or incomplete personal information.

- Request the deletion of your personal information, subject to certain legal or operational obligations.

- Request that we restrict or limit the processing of your personal information.

- Object to the processing of your personal information where permitted by law.

- Withdraw your consent where processing is based on your consent.

- Request a copy of your personal information in a portable format, where applicable.

- Lodge a complaint with your local data protection authority or privacy regulator if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at awards@basawards.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Residents of certain jurisdictions, including California, may have additional privacy rights under applicable laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). We will honor applicable privacy rights requests in accordance with the laws of the jurisdiction in which you reside.

VI. How We Use Your Information

We use the personal information and other information you provide to administer the awards, process nominations and entries, manage judging, communicate with entrants and judges, provide customer support, and deliver the products and services you request. Information and materials submitted as part of an award entry may be made available to authorized judges through our official awards management platform for the sole purpose of evaluating entries and administering the judging process. Judges are required to use this information solely for the purposes of evaluating entries and carrying out their judging responsibilities, in accordance with our Judge Terms and Conditions and any applicable confidentiality obligations. We may use the information, documents, images, videos, logos, supporting materials, and other content you submit as part of your award entry to administer the judging process, evaluate nominations, verify eligibility, communicate with judges where appropriate, and, where permitted by the applicable award terms, promote the awards and recognized entrants. If you register as a judge, we may use your personal information to assess your eligibility, administer your participation, assign judging responsibilities, communicate with you regarding judging activities, maintain the integrity and fairness of the judging process, and recognize your participation where appropriate.

We may also use your information for internal administration, record-keeping, reporting, auditing, analytics, and to improve our website, services, and awards programs.

We may also use your information to send important updates about the awards, changes to our website or services, deadlines, event information, and other communications that are relevant to your participation. With your consent, where required by law, we may occasionally send you newsletters, promotional offers, or information about future awards programs and related services. You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us at awards@basawards.com.

To help us operate the awards, we may share your information with trusted third-party service providers who perform services on our behalf, including Zealous.co, payment processors, email service providers, website hosting providers, and technology partners.

These providers may access personal information only as necessary to perform their services and are required to protect your information and use it only for the purposes for which it was provided. We may use your information to maintain the security of our website and services, prevent fraud, enforce our Terms and Conditions, and comply with legal and regulatory obligations. We may disclose personal information where required by law, court order, or other legal process, or where we believe disclosure is necessary to protect our rights, property, users, or the public, or to investigate suspected fraud, security incidents, or other unlawful activity. Our website and services are intended for individuals aged 13 and over.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take reasonable steps to delete it promptly.

VII. Legal Basis for Processing

Where applicable under privacy and data protection laws, including the UK General Data Protection Regulation (UK GDPR), we process personal information on one or more of the following legal bases: your consent; the performance of a contract or to take steps at your request before entering into a contract; compliance with our legal obligations; our legitimate business interests, provided those interests are not overridden by your rights and freedoms; or any other lawful basis permitted by applicable law. The legal basis we rely upon will depend on the nature of your interaction with us and the purpose for which your personal information is collected and processed.

VIII. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help our website function effectively. Cookies are small text files that your web browser stores on your device when you visit a website. Cookies allow us to recognize your browser, remember your preferences, maintain secure sessions, and understand how visitors use our website. They also help us improve website performance, analyze traffic, and provide a more personalized experience. Most web browsers accept cookies automatically, but you can choose to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, and some features or services may not operate as intended. Where required by applicable law, we will obtain your consent before placing non-essential cookies or similar technologies on your device.

IX. How We Use Cookies

We use cookies, web server logs, and similar technologies to understand how visitors interact with our website and to improve its functionality, performance, and security. This information helps us identify which pages are most useful, improve navigation, and provide a better overall experience for our users. Cookies also help us collect anonymous statistical information, such as the number of visitors to our website, how users move between pages, the features they use most often, and how our website performs. This data is used to analyze trends, improve our services, and optimize the user experience. The information collected through cookies is generally aggregated and does not directly identify you. We do not use cookies to collect sensitive personal information, and we do not use them to access information stored on your device beyond what is necessary for the operation and improvement of our website.

X. Data Retention and Deletion

We retain personal information only for as long as necessary to provide our services, administer the awards, meet our legal and regulatory obligations, resolve disputes, enforce our agreements, and support our legitimate business operations. You may request access to, correction of, or deletion of your personal information at any time by contacting us at awards@basawards.com.

Where your information is held by one of our authorized service providers, we will work with the relevant provider, where applicable, to process your request.

Please note that we may retain certain information where required by law or where necessary for accounting, tax, fraud prevention, security, record-keeping, or the protection of our legal rights. In these circumstances, we will retain only the information necessary to meet those obligations.

We will respond to privacy requests within a reasonable timeframe and, where required by applicable law, within the time limits prescribed by applicable privacy legislation. We do not store your full credit or debit card details on our servers. Payments made through our website or related services are processed securely by trusted third-party payment providers, including Shopify Payments and Stripe.

We do not have access to your full payment card details. We use trusted third-party service providers to help operate our website and deliver our services. These providers may process personal information on our behalf and include Bbsa-Marketing.com, IthacaGallery.com, Hubspot, Leadpages, Mailjet, Shopify, Shopify Payments, Stripe, Zapier, and Zealous.co. These providers are required to protect your personal information and may use it only to provide services to us in accordance with applicable privacy and data protection laws.

From time to time, we may change, add, or replace our third-party service providers as our business and operational requirements evolve. Any new providers will be selected with appropriate consideration for privacy, security, and applicable legal requirements.


This Privacy Policy will be updated where required to reflect any material changes to the way we process your personal information.

XI. Security Breach Notification

We take the security of your personal information seriously and maintain appropriate technical and organizational measures to protect it. If we become aware of a security incident or data breach that is likely to result in a risk to your personal information, we will investigate the incident promptly and notify affected individuals and relevant regulatory authorities where required by applicable law. We will also take appropriate steps to contain the incident and reduce the risk of further unauthorized access or disclosure.

XII. Do Not Track Signals

Some web browsers offer a “Do Not Track” (DNT) feature that allows users to indicate their preference regarding online tracking. Because there is currently no universally accepted standard for responding to DNT signals, our website does not currently respond to or alter its practices when a DNT signal is received. This does not affect any personal information that you voluntarily provide to us, such as when you submit a nomination, create an account, subscribe to our communications, make a purchase, or contact us through our website or associated services.

XIII. How We Protect Your Information

We take reasonable technical, administrative, and organizational measures to protect the personal information we collect against unauthorized access, use, disclosure, alteration, or destruction. These measures are designed to safeguard the confidentiality, integrity, and availability of your information. We regularly review and update our security practices, technologies, and internal procedures to help ensure that personal information remains protected and that our systems continue to meet appropriate security standards.

Access to personal information is limited to employees, contractors, and authorized service providers who require it to perform their duties. All individuals with access to personal information are expected to maintain its confidentiality and handle it in accordance with this Privacy Policy and applicable privacy and data protection laws.

While we take reasonable steps to protect your information, no method of transmitting data over the Internet or storing electronic information is completely secure.

As a result, we cannot guarantee absolute security, but we continuously work to maintain appropriate safeguards to protect your personal information.

XIV. Disclosure Required by Law

We may disclose your personal information if required to do so by law, regulation, court order, or other legal process. We may also disclose information where we believe, in good faith, that such disclosure is necessary to protect our legal rights, enforce our Terms and Conditions, prevent fraud or other unlawful activity, protect the safety of our users or the public, or respond to claims or legal proceedings.

XV. Links to Other Websites

Our website may contain links to third-party websites, services, or platforms for your convenience or to provide additional information. These websites operate independently from us and have their own privacy policies and practices. We are not responsible for the content, security, or privacy practices of any third-party website. We encourage you to review the privacy policy of any website you visit before providing personal information.

XVI. Sharing Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share aggregated or anonymized information, such as website usage statistics, visitor trends, or award participation data, with sponsors, partners, or other reputable organizations. This information does not identify you personally. We may also share personal information with trusted third-party service providers that assist us in operating the awards and delivering our services. These providers currently include Bbsa-Marketing.com, IthacaGallery.com, Hubspot, Leadpages, Mailjet, Shopify, Shopify Payments, Stripe, Zapier, and Zealous.co, where applicable. They may process personal information only as necessary to provide services on our behalf and are required to protect your information in accordance with applicable privacy and data protection laws. From time to time, we may change, add, or replace our third-party service providers as our business and operational requirements evolve. Any new providers will be selected with appropriate consideration for privacy, security, and applicable legal requirements.

XVIII. Data Controller and Contact Information

For the purposes of applicable privacy and data protection laws, BASA Pacific L.t.d. is the data controller responsible for the collection and processing of your personal information. If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or would like to request access to, correction of, or deletion of your personal information, please contact us at awards@basawards.com. We will respond to privacy-related requests within a reasonable timeframe and in accordance with applicable law. We reserve the right to amend, update, or modify this Privacy Policy at any time to reflect changes in our business practices, legal or regulatory requirements, technology, or the services we provide. Any changes will become effective when the revised Privacy Policy is published on our website. The “Last Updated” date at the end of this Privacy Policy will be revised accordingly.

Last Updated: June 30, 2026